Refund Policy
Last Updated January 23, 2026
The Massachusetts Forest Alliance (“MFA,” “we,” “us,” or “our”) advocates on behalf of our members for a strong, sustainable forest bioeconomy, responsible forest management practices, private land equity, and the continuation of working forests on both public and private lands. Your membership dues and donations directly support this mission. All purchases made through our website are final.
Payments are Final
All payments to MFA are final once submitted. Dues and donations are immediately allocated to ongoing programs, communications, and policy work that cannot be reversed once initiated.
Membership Updates
Members are responsible for managing their own renewal settings, including auto‑renewal of their membership. If a member chooses to enable auto‑renewal through our website, the associated charges remain final and non‑refundable. Members may update or disable auto‑renewal at any time through their account settings.
Members may update their contact information or subscription preferences at any time via our website, post or email (bookkeeping@massforestalliance.org). These updates do not alter our no‑refund policy.
Billing Concerns
If you believe a payment was made in error—such as a duplicate charge—please contact us within 30 days so we can review the issue.
Contact Us
For questions about this policy, please contact:
Massachusetts Forest Alliance
249 Lakeside Avenue
Marlborough, MA 01752
Phone: 617-455-9918
Email: bookkeeping@massforestalliance.org
Privacy Policy
Last Updated: January 23, 2026
The Massachusetts Forest Alliance (“MFA,” “we,” “us,” or “our”) is committed to protecting the privacy of our members, subscribers, donors, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or participate in MFA programs.
Information We Collect
We collect information that helps us provide membership services, manage subscriptions, and communicate effectively with our community. We ask you specifically for this information when applying for membership, completing membership renewal or when making donations to our organization. This information may include:
- Contact information: name, mailing address, email address, phone number
- Membership and subscription details: membership type, renewal status, preferences
- Payment information: processed securely through third‑party payment processors; MFA does not store full credit card numbers
- Donation records: amount, date, and purpose
- Website usage data: pages visited, links clicked, and general browsing behavior collected through standard analytics tools (this information is anonymized)
How We Use Your Information
We use your information to support MFA’s mission and provide the services you request, including:
- Processing memberships, renewals, donations, and magazine subscriptions
- Managing auto‑renewal settings when enabled by the member
- Sending newsletters, updates, and organizational announcements
- Responding to inquiries and providing member support
- Maintaining accurate administrative and financial records
- Improving our website, communications, and member services
How We Share Information
We do not sell or rent personal information. We may share limited data with:
- Service providers who assist with payment processing, email distribution, website hosting, or analytics
- Mailing partners for magazine subscriptions or print communications
- Regulatory or legal authorities if required by law
- All third‑party partners are expected to protect your information and use it only for the services they provide to MFA.
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. You may adjust your browser settings to limit or block cookies, though some features may not function properly without them.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we work with reputable service providers and follow industry‑standard practices to safeguard data.
Your Choices
You may:
- Update your contact information or communication preferences at any time
- Adjust auto‑renewal settings through your online account
- Opt out of email communications by using the unsubscribe link or contacting us directly
Links to Other Websites
Our website may contain links to third‑party sites for convenience or reference. MFA is not responsible for the content, privacy practices, or security of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates the most recent revision.
Contact Us
For questions about this Privacy Policy, please contact:
Massachusetts Forest Alliance
249 Lakeside Avenue
Marlborough, MA 01752
Phone: 617‑455‑9918
Email: bookkeeping@massforestalliance.org
Terms of Use
Last Updated: January 23, 2026
Welcome to the Massachusetts Forest Alliance (“MFA,” “we,” “us,” or “our”). By accessing or using our website, you agree to the following Terms of Use.
Use of Our Website
Our website and its content—including text, images, publications, and resources—are provided for informational and membership‑related purposes. You may not reproduce, distribute, or modify any content without our permission. You agree to use the website only for lawful purposes and in ways that do not interfere with its operation or infringe on the rights of others.
Membership & Payments
Purchasing a membership, subscription, or making a donation through our website is subject to our Refund Policy. All payments are final once submitted. Members are responsible for managing their own renewal settings, including auto‑renewal.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Third‑Party Links
Our website may include links to external sites for convenience or reference. MFA is not responsible for the content, security, or privacy practices of those third‑party websites.
Disclaimer
We strive to provide accurate and up‑to‑date information, but we do not guarantee that all website content is error‑free. MFA is not liable for any damages arising from the use or inability to use our website or its materials.|
Changes to These Terms
We may update these Terms of Use periodically. The “Last Updated” date reflects the most recent revision. Continued use of the website indicates acceptance of any changes.
Contact Us
For questions about these Terms of Use, please contact:
Massachusetts Forest Alliance
249 Lakeside Avenue
Marlborough, MA 01752
Phone: 617‑455‑9918
Email: bookkeeping@massforestalliance.org
Non-Discrimination Statement
In accordance with Federal civil rights law civil rights regulations and policies, the Massachusetts Forest Alliance (MFA), its offices, and employees, and institutions participating in or administering MFA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by MFA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact MFA main office. Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, request a copy of the complaint form, call (617) 455-9918. Submit your completed form or letter to MFA by mail: 249 Lakeside Ave, Marlborough, MA 01752 or email: bookkeeping@massforestalliance.org
MFA is an equal opportunity provider and employer.